Privacy Policy
Who We Are
Our website address is:
https://kloud-street.com
Kloud Street provides LiDAR, reality capture, and BIM solutions. This privacy policy explains how we collect, use, and protect information submitted through our website.
Information We Collect
Contact Forms
When visitors submit a form on our website, including quote requests or contact forms, we collect the information provided in the form fields. This may include:
- Name
- Email address
- Phone number
- Company name
- Project details
- Uploaded files or documents
This information is used solely for the purpose of responding to your inquiry, providing project estimates, or communicating about potential services.
Email Communications
Form submissions from our website may be transmitted through secure third-party email delivery services to ensure reliable communication. These services process your email address and message content only for the purpose of delivering communications.
We do not sell, rent, or share your personal information with third parties for marketing purposes.
File Uploads
If you upload files through our website (such as plans, photos, or documents), those files may be stored temporarily on our servers or transmitted via email to our team so we can review your project request.
Please avoid uploading sensitive or confidential information unless it is necessary for your inquiry.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect spam.
An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to determine if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/
After approval of your comment, your profile picture may be visible publicly in the context of your comment.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS). Visitors to the website may be able to download and extract location data from images.
Cookies
If you leave a comment on our site you may choose to save your name, email address, and website in cookies. These cookies are for convenience so that you do not need to fill in your details again when leaving another comment. These cookies will last for one year.
If you visit our login page, a temporary cookie will be set to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, several cookies may be set to save login information and display preferences. Login cookies last for two days, and screen options cookies last for one year. If you select “Remember Me”, your login will persist for two weeks. Logging out removes the login cookies.
If you edit or publish an article, an additional cookie may be saved in your browser indicating the post ID of the article you edited. This cookie expires after one day.
Embedded Content From Other Websites
Articles on this site may include embedded content such as videos, images, or other media. Embedded content from other websites behaves the same as if you visited that external website directly.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content.
How We Use Your Information
Information collected through our website may be used to:
- Respond to inquiries or quote requests
- Evaluate potential projects
- Communicate about services offered by Kloud Street
- Improve website functionality and user experience
- Provide customer support
Who We Share Your Data With
We do not sell or trade your personal information.
If you request a password reset, your IP address may be included in the reset email.
Certain information may be processed by trusted third-party services used to operate our website and communications, such as email delivery providers and spam detection tools.
How Long We Retain Your Data
If you leave a comment, the comment and its metadata may be retained indefinitely so we can recognize and approve follow-up comments automatically.
For users who register on our website (if applicable), we store the personal information provided in their user profile. Users can view, edit, or delete their personal information at any time (except for the username). Website administrators may also access and modify this information.
Contact form submissions may be retained for customer service and business record purposes.
What Rights You Have Over Your Data
If you have an account on this site or have submitted personal information, you may request to receive a file containing the personal data we hold about you.
You may also request that we erase any personal data we hold about you, except for data we are required to retain for administrative, legal, or security purposes.